Privacy Policy
1. Introduction
1. Welcome to My Loan Connect (“Company”, “we”, “our”, or “us”). We are committed to protecting your privacy and safeguarding your personal information.
2. This Privacy Policy explains how we collect, use, store, process, disclose, and safeguard your personal information when you visit our website, submit a loan enquiry, communicate with us, or use our loan assistance services.
3.My Loan Connect provides loan assistance services by connecting individuals and businesses with trusted lending partners for various financial products, including Personal Loans, Home Loans, Business Loans, Mortgage Loans, Loan Against Property, New Car Loans, Used Car Loans, and NRI Home Loans.
4. We collect only the information necessary to process your enquiry, verify your eligibility, provide suitable loan solutions, improve our services, and deliver a seamless customer experience.
5. Your personal information is protected using appropriate administrative, technical, and organizational security measures to prevent unauthorized access, misuse, alteration, disclosure, or loss.
6. We do not sell or rent your personal information to third parties. Information is shared only with authorized lending partners, service providers, or government authorities where required by applicable laws or regulations.
7. Our website may use cookies, analytics tools, and similar technologies to improve website performance, understand visitor behaviour, personalize user experience, and enhance our services.
8. This Privacy Policy applies to all visitors, customers, and users who access our website or interact with us through our website, phone calls, WhatsApp, email, contact forms, or any other communication channels.
9. By accessing our website or submitting your information, you acknowledge that you have read, understood, and agreed to the terms and practices described in this Privacy Policy.
10. We reserve the right to update, modify, or revise this Privacy Policy at any time. Any changes will be published on this page along with the revised “Last Updated” date.
2. Information We Collect
1. To provide you with suitable loan solutions and ensure a smooth customer experience, My Loan Connect may collect certain personal, financial, and technical information when you use our website or submit a loan enquiry.
2. The information we collect helps us understand your requirements, verify your details, process your enquiry, communicate effectively, and connect you with suitable lending partners.
3. We collect only the information that is necessary for legitimate business purposes and in accordance with applicable laws and regulations.
4. The type of information collected may vary depending on the loan product or service you request.
2.1 Personal Information
1. Full Name
2. Mobile Number
3. Email Address
4. Residential Address
5. City and State
6. Date of Birth
7. Gender
8. Company Name
9. Occupation
10. Monthly Income
11. Loan Amount Required
12. Loan Requirement
2.2 Loan Related Information
1. Loan Type
2. Purpose of Loan
3. Existing Loan Details
4. Credit Score (if required)
5. Property Details
6. Vehicle Details
7. Financial Information
8. Repayment Preference
2.3 Documents (If Uploaded)
1. Aadhaar Card
2. PAN Card
3. Passport
4. Driving Licence
5. Salary Slips
6. Bank Statements
7. Income Proof
8. Property Documents
9. Business Documents
10. Passport Size Photograph
11. Any Other Supporting Documents Required for Loan Processing
2.4 Automatically Collected Information
1. IP Address
2. Browser Type
3. Device Information
4. Operating System
5. Website Activity
6. Pages Visited
7. Session Duration
8. Referral Source
9. Cookies and Similar Technologies
10. Approximate Location Data
3. How We Collect Your Information
1. My Loan Connect collects information through various online and offline channels to provide efficient loan assistance and improve our services.
2. The information collected depends on the type of interaction, loan enquiry, or service requested by the customer.
3. We ensure that all information is collected fairly, lawfully, and only for legitimate business purposes.
4.Below are the primary methods through which we collect your information.
3.1 Information Provided by You
1. Loan Enquiry Forms Submitted Through Our Website
2. Contact Forms and Callback Request Forms
3. Phone Calls with Our Customer Support Team
4. WhatsApp Conversations
5. Email Communications
6. Document Uploads for Loan Verification
7. Information Shared During Consultations or Meetings
3.2 Information Collected Automatically
1. Cookies and Browser Technologies
2. Google Analytics
3. Meta Pixel (Facebook Pixel)
4. Google Tag Manager
5. Website Usage and Browsing Activity
6. Device and Browser Information
7. IP Address and Approximate Location
8. Session Duration and Pages Visited
3.3 Information from Third Parties
1. Banks and Financial Institutions
2. NBFCs (Non-Banking Financial Companies)
3. Loan Processing Partners
4. Credit Verification Agencies
5. Identity Verification Services
6. Government or Regulatory Authorities (Where Legally Required)
7. Other Authorized Service Providers Associated with Loan Processing
4. How We Use Your Information
1. The information collected by My Loan Connect is used solely to provide better financial assistance, improve customer experience, and fulfill legal and business obligations.
2. We process your information only for legitimate purposes related to your loan enquiry and the services you request.
3. Your information helps us deliver faster, more accurate, and personalized loan assistance.
4.The following are the primary purposes for which your information may be used.
5. Sharing Your Information
1. My Loan Connect values your privacy and does not sell, rent, or trade your personal information to third parties.
2. Your information is shared only when necessary to process your loan enquiry, provide requested services, comply with legal obligations, or improve our services.
3. We ensure that all third parties receiving your information are authorized and required to maintain its confidentiality and security.
5.1 Information May Be Shared With
1. Banks and Financial Institutions
2. NBFCs (Non-Banking Financial Companies)
3. Loan Processing Partners
4. Credit Verification Agencies
5. Identity Verification Service Providers
6. Technology and IT Service Providers
7. Government or Regulatory Authorities (Where Legally Required)
5.2 We Do Not
1. Sell Your Personal Information
2. Rent Your Personal Information to Third Parties
3. Share Your Information for Unauthorized Marketing Purposes
4. Disclose Your Information Without Your Consent, Except Where Required by Law
6. Data Security
1. My Loan Connect is committed to protecting your personal information through appropriate security measures.
2.We implement administrative, technical, and organizational safeguards to prevent unauthorized access, misuse, disclosure, alteration, or loss of your information.
3. While we take reasonable steps to secure your data, no method of internet transmission or electronic storage is completely secure.
6.1 Our Security Measures
1. Secure Data Storage
2. Restricted Access to Authorized Personnel
3. Regular Security Monitoring
4. Secure Communication Channels
5. Protection Against Unauthorized Access
6.2 Your Responsibility
1. Keep your personal information accurate and up to date.
2. Do not share confidential information unnecessarily.
3. Contact us immediately if you suspect unauthorized use of your information.
7. Data Retention
My Loan Connect retains your personal information only for as long as necessary to provide our services, process your loan enquiry, comply with legal obligations, resolve disputes, and maintain business records. Once the information is no longer required, it will be securely deleted or anonymized in accordance with applicable laws.
1. We Retain Information Only for Legitimate Business and Legal Purposes
2. Personal Information Is Stored Securely During the Retention Period
3. Information May Be Retained to Comply with Legal and Regulatory Requirements
4. Data That Is No Longer Required Is Securely Deleted or Anonymized
5. Retention Periods May Vary Depending on the Type of Information Collected and the Services Requested
8. Cookies Policy
Our website uses cookies and similar technologies to improve functionality, enhance user experience, analyze website traffic, and understand visitor behavior. By continuing to use our website, you agree to the use of cookies as described in this Privacy Policy.
1. Improve Website Performance and Functionality
2. Remember Your Preferences and Settings
3. Analyze Website Traffic and Visitor Behavior
4. Measure the Effectiveness of Marketing Campaigns
5. Enhance Your Browsing Experience
6. You May Disable Cookies Through Your Browser Settings; However, Some Website Features May Not Function Properly
9. Third-Party Services
To improve our services and process your loan enquiries efficiently, My Loan Connect may use trusted third-party service providers. These providers receive only the information necessary to perform their services and are required to protect your data in accordance with applicable privacy and security standards.
1. Banks and Financial Institutions
2. NBFCs (Non-Banking Financial Companies)
3. Loan Processing Partners
4. Identity Verification Services
5. Website Analytics Services (Such as Google Analytics)
6. Customer Communication Platforms (Such as WhatsApp and Email)
7. Website Hosting and Technical Support Providers
8. Payment or Document Processing Services (Where Applicable)
10. Your Rights
My Loan Connect respects your privacy and provides you with certain rights regarding your personal information. Subject to applicable laws, you may request access to or correction of your personal data and contact us regarding how your information is handled.
1. Request Access to Your Personal Information
2. Request Correction of Inaccurate or Incomplete Information
3. Request Deletion of Your Information Where Legally Permitted
4. Withdraw Consent, Where Applicable
5. Contact Us with Any Privacy-Related Questions or Concerns
6. Request Information About How Your Data Is Being Used
11. Children’s Privacy
My Loan Connect does not knowingly collect personal information from individuals under the age of 18. If such information is identified, we will take reasonable steps to remove it from our records.
12. External Links
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices, content, or security of those external websites.
1. Third-party websites have their own privacy policies.
2.We encourage users to review their privacy policies before sharing information.
3. We are not responsible for external website content or practices.
13. Changes to This Privacy Polic
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be published on this page with the revised “Last Updated” date.
1. Changes become effective once published.
2. Users are encouraged to review this page periodically.
3. Continued use of our website indicates acceptance of the updated policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please feel free to contact us.
Company: My Loan Connect
Email:loanconnect.in@gmail.com
Phone: +91 9840398811
Website: www.myloanconnect.in
Business Hours: Monday to Saturday – 9:30 AM to 6:30 PM